How personalized outreach closes the preventive care gap
Despite the proven benefits of preventive care, only about 5% of adults receive recommended screenings based on their risk factors. Meet Chantal and see how direct member outreach can bridge this gap, helping members complete the preventive care that catches conditions early, when they're most treatable.
How patient outreach helps guide care for MSK pain
For patients with musculoskeletal pain, getting to the right treatment can mean avoiding unnecessary or costly care, and getting back to daily life faster. Meet Joyce and see how EviCore’s MSK corePath team helped her find the path to relief. With a 66% voluntary participation rate, MSK corePath shows what's possible when members are supported to make informed choices about their care.
Make sure to submit PAC extension requests at least 72 hours prior to the last approved day
EviCore is no longer making reminder calls about upcoming post-acute care (PAC) authorization expirations for certain health plans. Healthcare professionals will need to ensure that clinical extension requests are submitted 72 hours prior to the last approved day. Moving forward, all outbound approval faxes will include a reminder of this requirement.
Creating a touchless prior authorization experience with EviCore intelliPath®
Manual prior authorization drains time, resources, and energy, but it doesn't have to. EviCore intelliPath connects to your EMR to automate the prior authorization process, reduce administrative burden, and help patients get care faster.
4 tips to streamline your medical oncology and chemotherapy submissions with EviCore
Submitting medical oncology and chemotherapy requests? A few simple steps up front can help avoid delays and get your patients the care they need faster.
What to do before you submit—and if you’re denied—to support a successful prior authorization request
A complete submission is the best way to avoid delays and preventable denials. And if a request is denied, you have options. Review these steps to navigate the prior authorization process with confidence, from preparation to post-decision.
Save the Date: EviCore by Evernorth provider training and NEW post-acute care portal training
Free online training sessions are available for all providers—including specialized sessions for therapy providers and NEW training for post-acute care providers. Register today!
Provider Basics
| Providers' Hub | Provider Training |
| Provider Engagement Territory Map | Required Medical Information Checklist |
Connect With Us
Email: portal.support@evicore.com
Live Chat: Available M-F, 7am-7pm EST.
From EviCore.com select ‘Chat with Us’ in the bottom right corner
Phone: 1-800-646-0418. Select option 2
EviCore by Evernorth | 730 Cool Springs Blvd | Franklin, TN 37067 US
© 2026 EviCore healthcare. All rights reserved.
