If you’re taking precautions due to COVID-19 and you’re putting off routine care or preventive screenings, choosing the option of a virtual health visit rather than being seen in person can help protect you as well as others. Call your primary care provider or specialist to explore available telehealth offerings that may be a fit for you.
Visit your healthcare provider from the comfort of your own home using a mobile device, tablet or computer, using your internet, camera and audio connection. Wait times are usually minimal.
Telehealth visits by board-certified professionals offer these benefits:
- Limited exposure if you’re sick.
- Convenience — visits on your schedule and at your location.
- Peace of mind for you when you have questionable symptoms.
- Help when caring for yourself and others in your family.
In some cases, your doctor can even prescribe non-emergency prescriptions to a pharmacy of your choice during your televisit.
When to use telehealth
You might use telehealth services for your annual checkup if your primary care physician is scaling back office visits due to COVID-19 or the flu.
It could also come in handy if you’re normally an active, healthy person who gets sick only once or twice a year.
Services offered include scheduling appointments for medical care, dermatology, therapy and psychiatry, depending on your insurance plan.
Keep in mind that, whenever possible, it is always preferable for your doctor to see you in person. But telehealth can be a great alternative to getting critical screenings and checkups if going in isn’t an option for you right now.
How to prepare for your telehealth visit
Before your visit, there are a few things you can do to prepare to maximize your experience. Your physician will advise you on specifics, but here are some for reference:
- Prepare relevant information ahead of time (e.g., a log of symptoms, medications and your personal and family medical history).
- Locate a quiet space to conduct the appointment.
- Test your audio and video connection in advance.
- Log in early if possible.
Call your physician’s office to learn more about their televisit options.
And remember, in the case of a medical emergency, call 911. Do not use a televisit option for emergencies or if symptoms are life-threatening.
Learn more: Safe Return to Your Physician's Office (PDF)